A CHRISTMAS ON CALL

Key Takeaways
  • Holiday On-Call Reality: HVAC technicians sacrifice personal time during holidays to keep customers comfortable
  • Emotional Rollercoaster: The frustration of cancelled calls and demanding neighbors contrasts with family appreciation
  • Family Recognition: The support and understanding from loved ones makes the sacrifices worthwhile
  • Industry Brotherhood: All HVAC professionals deserve recognition for their dedication during holidays

A Christmas On Call

‘Tis the holiday season, great time of year

Except I’m on call, can’t have eggnog and rum or even a beer

Turkey is in the oven with homemade stuffing

Too bad I’m on a roof with a fucking flame snuffing

Owner rings up with a string of new calls

While the laughter of children echoes through his halls

Arrive to the customer, their home is warm and cozy

“Oh did I forget to cancel?”…You sure fucking did homie…Then asshole asks if he still owes me

I love Christmas and being on call

As much as I love razor nicks while shaving my balls

Six o’clock, calls are all done

Maybe I’ll make it back home to join in on some fun

Pull up to the drive, time to get tipsy

Till my neighbour runs over…”my heat’s not working, are you busy?”

Fuck you neighbour, fuck you boss

Eat my shit Santa and fuck you Jack Frost

Wait, what’s this…a note on the door

The Note That Changes Everything

Thank you dad for working hard, you are the best

You take care of us all year and do it better than the rest

We kept a plate warm, it’s in the oven…we know how much you love mom’s homemade stuffing

There are gifts for you still under tree with your favourite slippers to help warm up your feet

We love you Dad, hugs and kisses

You’re always at the top of our Christmas wish list

Anger slowly diminishes….I just remembered why I still love Christmas

A Toast to the Trade

Merry Christmas to all my hard working techs out there. You deserve recognition for all you do. A toast to you and your family…Happy HVACing!


For those planning ahead: While emergency calls during holidays are inevitable, smart technicians know that strategic September maintenance scheduling can significantly reduce winter emergency calls. Getting ahead of heating season with proper residential maintenance timing means fewer Christmas Day furnace failures.

Technical preparedness matters too: Understanding common winter failure points like heat pump reversing valves and bi-flow TXV operation in heat pumps can help you diagnose issues faster when you do get that holiday call.

Working through the holidays shows dedication, but building a sustainable business means working smarter too. Property.com’s ‘Know Before You Go‘ tool helps established HVAC pros maximize their time by providing detailed property insights before arriving on site. With exclusive access to homeowner history and equipment details, you can prepare better and close more efficiently. Learn how Property.com helps HVAC professionals build stronger businesses while maintaining work-life balance.

Remember, the sacrifices we make during the holidays don’t go unnoticed by those who matter most. Stay safe out there, and here’s to all the families who understand why dad’s truck is gone on Christmas morning.

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Gary McCreadie

Gary McCreadie is an HVAC tech, the creator of hvacknowitall.com, the HVAC Know It All Podcast, and owner of McCreadie HVAC & Refrigeration Services

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